1. IDCF Airsoft provides overseas order services for most countries. All inquiries regarding international orders will be handled via email. Please ensure that you correctly provide your email address, as IDCF Airsoft will reply with the shipping cost. If you do not receive a shipping quote within three business days, please contact us at idcfairsoft@gmail.com to confirm the status of your order.
2. International order payment method: PayPal
3. Whether shipment can be arranged depends on the customs restrictions and regulations of each country. Please check the import laws of your country before purchasing.
4. Orders outside of Taiwan may be subject to import duties, tariffs, or handling fees. Any additional costs arising from customs clearance will be the responsibility of the recipient.
5. If an international package is destroyed, confiscated, or denied entry by customs, IDCF will not be held responsible and no refunds will be issued. If the package is damaged or lost during transit, we will assist in filing a claim with the shipping company.
6. Recipient information must be filled out in English, including full name, address, and phone number.
7. Overseas shipments are not eligible for discounted shipping or free-shipping promotions.
8. International orders cannot be returned or exchanged. Before shipping, all products are carefully inspected and packaged to ensure safe delivery.
9. If you receive a defective product, please email our customer service at idcfairsoft@gmail.com within 14 days, including detailed written descriptions and photos. We will respond as soon as possible.
10. Delivery times cannot be guaranteed as they may vary depending on the destination, courier service conditions, and customs inspections, which may result in delays.

【Contact us】

‧   LINE official account: idcf
‧   Email : idcfairsoft@gmail.com